Client: Banco Mercantil del Norte S.A.

Beneficiary: Metrobus

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Mexico City’s BRT, Metrobus, has seven lines with more than 164 km of roadways, 273 stations, nearly 800 buses, and 10 bus depots. In 2022, the system carries about 1.7 million passengers per day. It is managed by a public institution called Metrobus. After 17 years of operations, Metrobus wished to upgrade their scheduling and fleet management system. They also intended to assume a more prominent role in system operations, which required automating several processes to free up personnel who could then focus on bus operations control. In addition, Metrobus sought a reduction of operating costs.

 

Through the BRT’s trustee, Banco Mercantil del Norte S.A., GSD+ was hired to design the scheduling and fleet management system for Metrobus; prepare the documents required for procurement of the system’s supply, installation, configuration and maintenance; and support Metrobus during the procurement process by providing answers to the bidders’ clarification requests, amending the procurement documents accordingly, and evaluating the technical and financial proposals.

 

GSD+ designed a state-of-the-art scheduling and fleet management system that includes the following subsystems: origin-destination matrix generation, planning and scheduling, real time fleet control, fleet status monitoring, data analytics and visualization, mileage calculation, video surveillance, passenger information management, and equipment monitoring. The system was designed with the aim of increasing Metrobus’s capacity to control operations, ensuring the system can adapt to Metrobus’s future growth, providing precise information to passengers at stations and buses, improving the transport system’s ability to respond to changing conditions, providing Metrobus with better tools to supervise bus operators, and efficiently obtaining data that can be used to improve the system’s planning and scheduling.

 

Through a competitive procurement process that included a reverse auction, Metrobus achieved a 25% reduction in operating costs related to the scheduling and fleet management system.